Account Deletion

Request Account Deletion

If you would like to delete your account and associated data from Vertical Nutrition, you can request account deletion by contacting us directly. We will process your request in accordance with applicable data protection laws and our privacy policy.

How to Request Account Deletion

To request deletion of your Vertical Nutrition account, please send an email to:

Please include your account email address or username in your request so we can locate your account. For security purposes, we may need to verify your identity before processing the deletion request.

What Data Will Be Deleted

When you request account deletion, the following data associated with your Vertical Nutrition account will be permanently deleted:

• Account Profile: Your user profile information, including name, email address, and account settings.
• Authentication Credentials: Your login credentials and authentication tokens.
• Nutrition Logs: All nutrition tracking data, meal logs, and dietary information you have entered.
• Usage Data: Your app usage history, preferences, and activity data.
• Other Account Data: Any other personal data associated with your account.

Data Retention and Backups

Please note that some data may be temporarily retained in our backup systems for a period of up to 30 daysafter account deletion. This is necessary for data recovery purposes and to maintain system integrity. After this retention period, all data will be permanently removed from our backup systems.

Additionally, we may retain certain information as required by law or for legitimate business purposes, such as:

• Records required for legal obligations or dispute resolution
• Aggregated or anonymized data that cannot be used to identify you

Identity Verification

To protect your account security, we may require identity verification before processing your deletion request. This helps ensure that account deletion requests are legitimate and protects against unauthorized access. We will contact you if additional verification is needed.

Processing Time

Once we receive and verify your account deletion request, we will process it within a reasonable timeframe, typically within 30 days. You will receive confirmation once your account has been deleted.

Questions or Concerns

If you have any questions about account deletion or our data practices, please contact us at solomon@verticalco.io.